An item in My Order has become faulty
If you think there is something wrong with your product, please notify us as soon as you become aware of a potential issue.
You may either bring it into one of our stores or contact us, and we will advise on the next steps.
Get in touch
By Live Chat
You can talk with us via the ‘Want to chat?’ button in the bottom right of the screen.
By WhatsApp
Click here to get in touch with our Customer Service team via WhatsApp.
By Email
If your query is not urgent, and you are happy to wait a little bit longer for a reply, get in touch via email here