The tracking code for My Order is not working
An Post For Standard Delivery Orders
Once your order has been dispatched, you will need to track your order via our delivery partner An Post.
To track your delivery, we will provide you with an An Post tracking number on your dispatch email.
Please be aware it can take 48 hours after your dispatch email for your tracking number to be enabled.
If your order is still not tracking 48 hours after it has been dispatched from us, please contact us.
Please include your order number, email address and tracking number to help us investigate the issue for you.
DPD For Northern Ireland Orders
Once your order has been dispatched you will need to track your order via the tracking portal available at DPD our delivery partner.
To track your delivery, we will provide you with a tracking number on your dispatch email.
Please use the DPD tracking system located here.
Get in touch
By Live Chat
You can talk with us via the ‘Want to chat?’ button in the bottom right of the screen.
Click here to get in touch with our Customer Service team via WhatsApp.
If your query is not urgent, and you are happy to wait a little bit longer for a reply, get in touch via email here