When will I receive information about My Order? – Arnotts

We'll send you a confirmation email when we receive your order (check your spam folder if you don't see it).

Once your order has been dispatched, you will receive another email to inform you that your order is on the way.

Sometimes we may deliver your items separately to get them to you quicker, we will communicate this to you via email.

If your items are being shipped separately, you will receive a dispatch email for each shipment.

Get in touch

You can talk with us via the ‘Want to chat?’ button in the bottom right of the screen.

Click here to get in touch with our Customer Service team via WhatsApp.

If your query is not urgent, and you are happy to wait a little bit longer for a reply, get in touch via email here