How do I place an online order?
Pay online using the following payment methods: Visa, MasterCard, American Express, Brown Thomas Rewards VISA Credit Card, PayPal, Apple Pay, Arnotts or Brown Thomas Gift Card and loyalty points. We take your personal information and security online very seriously. For your protection, cards must be authorised. Occasionally, cards may be declined for a number of reasons – please contact your bank for more details if this happens.
Please retain your gift card for 28 days following an online purchase in case of a refund.
Get in touch
By Live Chat
You can talk with us via the ‘Want to chat?’ button in the bottom right of the screen.
Click here to get in touch with our Customer Service team via WhatsApp.
If your query is not urgent, and you are happy to wait a little bit longer for a reply, get in touch via email here