When will I receive confirmation that My Order was successful?

When you place an order on our website, we will email you an acknowledgement detailing the product you have ordered. This email is not an order confirmation or order acceptance from Arnotts.

Acceptance of your order and the completion of the contract between you and Arnotts will take place when your order has been dispatched.

We will email you when your order has been dispatched.

Get in touch

By Live Chat 

You can talk with us via the ‘Want to chat?’ button in the bottom right of the screen.

By WhatsApp 

Click here to get in touch with our Customer Service team via WhatsApp.

By Email

If your query is not urgent, and you are happy to wait a little bit longer for a reply, get in touch via email here

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