How long will it take to process my refund?
You will receive a confirmation email when your refund has been processed.
Once your refund has been processed, please allow up to 7 working days for this to be returned to your original method of payment.
Please note, it may take up to 14 days for your items to reach us.
Get in touch
By Live Chat
You can talk with us via the ‘Want to chat?’ button in the bottom right of the screen.
By WhatsApp
Click here to get in touch with our Customer Service team via WhatsApp.
By Email
If your query is not urgent, and you are happy to wait a little bit longer for a reply, get in touch via email here