Can I return an in-store purchase by post?

Return An In-Store Purchase via Post (ROI ONLY)

Items bought in-store may be returned within 28 days. Please note merchandise must be accompanied by an original receipt.

• Step 1 Please package your purchase in a securely sealed carton with secure tape.
• Step 2 Insert your receipt along with your contact number, please contact our customer service team below to advise of your return. 
• Step 3 Go to the An Post website and follow the simple instructions here.
• Step 4 Under the Retailer selection box, please select ‘Arnotts’ to ensure a fast refund. Please note, if you are returning an item bought in-store,  you should select the 'Arnotts Electrical' option.
• Step 5 You will have the option to either print a returns label or schedule a pickup where the label will be provided by An Post upon collection.
• Step 6 You will receive a phone call from us upon receipt of your package to arrange a refund or exchange. Please note it may take up to 14 days for your items to reach us.

Please ensure you have notified Customer Service of your store return by post, by getting in touch below.

Get in touch

By Live Chat 

You can talk with us via the ‘Want to chat?’ button in the bottom right of the screen.

By WhatsApp 

Click here to get in touch with our Customer Service team via WhatsApp.

By Email

If your query is not urgent, and you are happy to wait a little bit longer for a reply, get in touch via email here

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