What do I need to bring when collecting My Click & Collect Order?

When your order is ready for collection, make sure to bring along:

  • A copy of your ‘Ready for Collection’ email - you can print the document or show it on a phone or tablet
  • Either the payment card you purchase the items with or photo ID (a driving license or passport)

If someone is collecting on your behalf, they must live at the same address as you. Along with the 'Ready for Collection' email and photo ID, they'll need to bring proof of address (a bill or bank statement).

Get in touch

By Live Chat 

You can talk with us via the ‘Want to chat?’ button in the bottom right of the screen.

By WhatsApp 

Click here to get in touch with our Customer Service team via WhatsApp.

By Email

If your query is not urgent, and you are happy to wait a little bit longer for a reply, get in touch via email here

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