What do I need to bring when collecting My Click & Collect Order?
When your order is ready for collection, make sure to bring along:
- A copy of your ‘Ready for Collection’ email - you can print the document or show it on a phone or tablet
- Either the payment card you purchase the items with or photo ID (a driving license or passport)
If someone is collecting on your behalf, they must live at the same address as you. Along with the 'Ready for Collection' email and photo ID, they'll need to bring proof of address (a bill or bank statement).
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By Email
If your query is not urgent, and you are happy to wait a little bit longer for a reply, get in touch via email here