How can I check the balance of a Gift Card?

Our team at any till point in-store can check a gift card balance for you. 

To check your Gift Card balance online you can follow the below steps:

Step 1 Log in to 'My Account'.

Step 2 Proceed to the checkout page.

Step 3 Under Secure Payment, you will see the “Use a Gift Card” option.

Step 4 Select this option and input the long gift card number on the back of your gift card.

Step 5 Select Check Balance.

Our gift cards do not expire. In the event that your Gift Card does display an expiry date, or should you require any further assistance, please reach out to us below. 

Get in touch

By Live Chat 

You can talk with us via the ‘Want to chat?’ button in the bottom right of the screen.

By WhatsApp 

Click here to get in touch with our Customer Service team via WhatsApp.

By Email

If your query is not urgent, and you are happy to wait a little bit longer for a reply, get in touch via email here

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