Can I exchange or refund a Brown Thomas Gift Card?
If purchased in-store, your gift card is non-refundable and may not be exchanged for cash. As per our Terms and Conditions.
If purchased online, your Gift Card orders may be returned and refunded in accordance with your legal rights. If you wish to cancel your gift card, written notice by email must be given within 14 days after the day an item is received.
Valid Arnotts gift cards may only be used as full or part payment for goods in Arnotts and Brown Thomas stores, BT2 stores, as well as online at brownthomas.com and arnotts.ie. Gift Cards do not have an expiry date and will remain valid for as long as there is a balance on them.
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