Where can I check my Encore Loyalty points balance?

You can check your points balance at any till point in-store or via My Account on our website.

You can also view your Loyalty Points Balance  on the Brown Thomas App by selecting 'My  Account'.

Please get in touch if you require any further assistance

Get in touch

By Live Chat 

You can talk with us via the ‘Want to chat?’ button in the bottom right of the screen.

By WhatsApp 

Click here to get in touch with our Customer Service team via WhatsApp.

By Email

If your query is not urgent, and you are happy to wait a little bit longer for a reply, get in touch via email here

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