Where can I check my Encore Loyalty points balance?
You can check your points balance at any till point in-store or via My Account on our website.
You can also view your Loyalty Points Balance on the Brown Thomas App by selecting 'My Account'.
Please get in touch if you require any further assistance
Get in touch
By Live Chat
You can talk with us via the ‘Want to chat?’ button in the bottom right of the screen.
Click here to get in touch with our Customer Service team via WhatsApp.
If your query is not urgent, and you are happy to wait a little bit longer for a reply, get in touch via email here