How do I earn Encore Loyalty Points?

The Encore Loyalty Card can be used to earn and spend points on qualifying purchases while shopping at Brown Thomas and Arnotts in-store, online and through our App. Check your points balance  in your account online or on the App, or at any till point in-store.

Get in touch

By Live Chat 

You can talk with us via the ‘Want to chat?’ button in the bottom right of the screen.

By WhatsApp 

Click here to get in touch with our Customer Service team via WhatsApp.

By Email

If your query is not urgent, and you are happy to wait a little bit longer for a reply, get in touch via email here