How do I redeem Encore Loyalty Points?

Member Accounts must be registered in order to redeem Points. To spend your points, scan your Loyalty Card using the App or your physical card at the till or select Loyalty Points as a method of payment during the checkout process. You can use them for any purchase except gift cards or the purchase of alcohol. Points cannot be exchanged or redeemed for cash at any time.

On the 30th of September each year, the points earned in the previous year expire. For example, on the 30th September  this year, your unused points earned up to 31st December last year expire.

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If your query is not urgent, and you are happy to wait a little bit longer for a reply, get in touch via email here

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