Discover information about shopping online or in-store, including tips for browsing, placing orders, and assistance with any shopping-related queries
Find help with tracking your order, checking its status, and managing any changes or updates you may need
Learn how to manage your Encore Loyalty account, earn points, and redeem rewards for exclusive benefits
Get all the details you need about our refund and return policies, including how to process a return and check the status of a refund
Understand how to purchase, use, and check the balance of gift cards, along with guidance on resolving issues