My Order
Delivery Delays for Orders January 2025
How can I track my order?
When will my order arrive?
Why is my order marked as dispatched but not delivered?
What happens if my order is delayed?
Can I change my shipping address after placing an order?
Why is an item missing from my order?
What should I do if part of my order hasn’t arrived?
I received my order, but an item is missing—how do I report it?
How long should I wait for a missing item to arrive?
What if my order status says delivered, but I didn’t receive an item?
I received the wrong item instead of my order—what should I do?
Can I cancel my order after placing it?
How do I request a cancellation for my order?
What happens if my order cannot be cancelled?
Can I cancel items individually from my order?
When will I receive a refund if my order is cancelled?
What should I do if my product arrives damaged?
How do I report a defective or potentially faulty product?
Can I change items or quantities in my order after placing it?
Can I change the delivery method for my order?
Why can’t I find or view my order?
Why was my order not fulfilled?
Why was my order returned to sender?
What to Do If a Product Is Not Working as Expected
Reporting a Potential Issue with an Item You’ve Purchased
What to Do If Your Item Arrives Damaged or Defective