Can I change my delivery address or Eircode after placing an order?

“Can I update my delivery address or Eircode after placing a  order?” Once your order has been confirmed, we are unable to make manual changes to the delivery details. This ensures your order moves quickly through our fulfilment process without delays.

Can I update my address after placing the order?

No — once an order is confirmed, the delivery address (including the Eircode) cannot be amended. This applies to:

• Correcting typos in your address.

• Adding or editing an Eircode.

• Changing the delivery location altogether.

What if my order has not yet been dispatched?

If your order has not yet reached a certain stage of fulfilment, you may still have time to cancel it and place a new order with the correct address.

• Contact us immediately using the Live Chat widget in the bottom right corner.

• Provide your order number so we can check if cancellation is possible.

What if my order has already been dispatched?

• You cannot amend the address once the parcel is with the courier.

• Some couriers may offer limited in-transit options (such as delivery to a pickup point), but these cannot be guaranteed by Arnotts.

• If delivery fails, the parcel will be returned to us and refunded in line with our returns policy.

What if I forgot to include my Eircode?

• If the rest of the address is complete, your parcel may still reach you without the Eircode.

• Adding the correct Eircode at checkout is strongly recommended to avoid delays or failed deliveries.